Advanced training courses on the provision of public services have been conducted at the L.N. Gumilyov ENU

On October 14-15, 2026, advanced training courses on "Public services in the Republic of Kazakhstan: legal framework, digitalization and practice of rendering" were held at the L.N. Gumilyov Eurasian National University. The training was organized by the Institute of Continuing Education of the L. N. Gumilyov ENU.

The aim of the courses was to enhance the professional competencies of university staff in the field of legal regulation of public services, the use of digital technologies and improving the practice of providing services to the public.

As part of the educational program, the participants considered topical issues of the development of the public services system in the Republic of Kazakhstan, the digitalization of government processes, the use of electronic services and improving the efficiency of public services. Special attention was paid to the practical aspects of using modern digital tools in professional activities.

The course speaker was Vasily Sergeyevich Gerko, Master of Executive MBA in the program "Digitalization and AI in Corporate Governance", Director of the regional representative office of National Information Technologies JSC in Astana.

The training was attended by employees of the administrative and management staff of the L.N. Gumilyov ENU, representing various structural divisions of the university, including the Department of storage and confirmation of archival documents, the academic mobility sector, the admissions committee sector, the Department of Student and Office Housing, the registration office and the document management department.

The organization of such educational events by the Institute of Continuing Education is aimed at the systematic development of the professional competencies of university staff, the expansion of their digital skills and the introduction of modern approaches to the performance of official tasks.

The courses contribute to improving the quality of public services, improving the professional activities of employees and developing the digital transformation of the university in accordance with modern requirements.