ENU Students Learn About Job Opportunities, Housing Programmes and Savings Instruments Offered by Otbasy Bank

A meeting with representatives of Otbasy Bank was held at The L.N. Gumilyov Eurasian National University. During the event, students learned about job vacancies at the bank, opportunities for professional development, housing programmes and financial savings instruments.

At the beginning of the meeting, the bank representatives introduced the main areas of operation of its contact centre. Employees provide consultations to customers via video and audio calls. The work does not involve door-to-door visits or in-person meetings with clients. Candidates aged 18 and above are eligible to apply, including those without prior work experience.

Students were also informed about current vacancies in lending, sales and remote customer service. New employees receive initial training and support from experienced mentors. The representatives also highlighted opportunities for career advancement, working in a young team, flexible employment arrangements and earning an official income.

During the meeting, participants learned about the activities and key areas of operation of Otbasy Bank. Established in 2003, the bank serves as the operator of Kazakhstan's housing construction savings system and state housing programmes. The representatives also introduced the bank's digital services, including its mobile application, video banking and the Quanysh-AI artificial intelligence assistant. These services enable customers to access banking support around the clock.

The students were then provided with an overview of the implementation of the “National Fund for Children” programme. Launched in 2024, the programme applies to citizens of Kazakhstan born in 2006 and later. Under this initiative, a portion of the National Fund's investment income is allocated annually to special accounts opened for children. The accumulated funds remain in these accounts until the beneficiaries reach the age of 18.

Upon reaching adulthood, citizens can use the funds for two purposes: improving their housing conditions and financing their education. In particular, the money can be used to purchase housing, carry out renovation work, repay mortgage obligations, or cover tuition fees at universities and colleges.

The representatives also introduced the AQYL educational savings deposit and the Keleshек unified voluntary savings system. Both instruments are designed to help families build savings for their children's future education.

In addition, students were informed about the terms and conditions of the “Nauryz” housing programme. To participate, applicants must hold a deposit account with Otbasy Bank containing savings of at least 2 million KZT. The required down payment starts at 10 or 20 %, depending on the type of property being purchased. The loan interest rate is 7 % for socially vulnerable groups and 9 % for other participants. The loan term can extend up to 19 years.

Applicants are selected through a points-based system that takes into account the amount of savings accumulated in their deposit accounts, marital status, age and social status.

At the end of the meeting, students asked the bank representatives questions about employment opportunities, participation in housing programmes and the procedures for using accumulated savings. The representatives of Otbasy Bank answered their questions and provided further clarification.